FAQs

General

What's the shipping cost?

FREE US Shipping for orders over $125! Our shipping cost vary depending on the product and your location. You can see the exact costs at checkout.

When will I receive my products?

All products are shipped out from our suppliers, distributors or fulfillment centers within 3-5 business days. The delivery time vary depending on the destinations, but you should receive your order within 7-10 days. Check the tracking code (when available) for the estimated delivery date.
Every now and then, such as holiday seasons, there may be a delay on orders due to the high volume coming in within such a short time period. We value being transparent with our customers, so please be patient as we are a small team doing the best we can. Thanks for your understanding!

What's your refund policy?

Most of our products are made-to-order, so unfortunately we can't accept returns, except for damaged or defect items. For more details, please refer to the refund policy.

How can I cancel my order?

Most of our products are made-to-order, which means they are made specifically for you. Therefore, cancellations must occur before the product is made. If you have to cancel your order, please contact us ASAP and we'll see if we can cancel the order. Refer to shipping and refund policy for more information.

Where are the products manufactured?

All nutritional products are developed and manufactured together with FDA certified and approved supplement manufacturers in the US that comply with the highest GMP standards.

All apparel products are manufactured or handmade by our suppliers in the US, Mexico, and Vietnam.

Can I track my order?

Once your order is shipped, you will receive a tracking number in your email.

Do you ship Internationally?

We currently focus on shipping within the US. But, international shipping is available and the shipping costs will vary depending on the destination country. Please contact us before placing an order so we can best guide you with international shipping.

Subscription

What does the subscription give me?

If you subscribe to get the products monthly you will receive them in a timely manner and never run out of product. And you will get much better price.

How can I manage my subscription?

The subscription management information will also be emailed to you upon first purchase.

What is your subscription cancellation policy?

You may cancel at anytime other than within this one day time period. Once you cancel, the designated payment method will be cancelled for the next billing cycle. Subscriptions remain active until you cancel for the next cycle.